Anyone else listen to these? First off I have to say how disappointed I am I am not to be mentioned as anyone's favourite customer ;o) ... It is hard to tell how genuine these SW folks are talking about this and that but I can't help feel these are a lot of horse feathers. Is this really the way they think at SW HQ or am I immersed in a marketing warp - hard to tell across cultures? Anyone else dismayed to learn of still more 2d transition handholding in 2007. Personally I thought we have been asking for an expert mode rather than more help...