Solidworks seems to be listening :)

Discussion in 'SolidWorks' started by Eddy Hicks, Jan 15, 2004.

  1. Eddy Hicks

    Eddy Hicks Guest

    it's only been a few days since the discussion about SW not communicating
    and we're getting an email about SP2.1. It was either an accident or they
    really do listen to this newsgroup and to the users and Vars. If so,
    great!, then they're hearing all the other gripes too and that's very

    The email about SP2.1 is a step in the right direction I think. I don't
    care about PDF but hopefully it does address some of the myriad of other
    issues. Fingers crossed!

    - Eddy
    Eddy Hicks, Jan 15, 2004
  2. Eddy Hicks

    Nick E. Guest

    wait a minute.

    Are you being sarcastic or not?

    Because telling us not to use the SP a week after pulling it is complete
    bull shit. They should've sent that out the day it was pulled!

    They aren't hearing a DAMN THING!!!!

    They pulled a SP because of PDF printing?! What about the
    cuts-offset-from-surface bug? What about all the loft problems that
    manifest themselves with every new SP? Or performance issues? Or stability

    What about issues that really affect the users?


    We all did it before 04 was released. We can all get by without it.


    Mr. Dunne? Mr Jankowski?

    Are you guys listening or paying attention AT ALL?!?!?!

    --nick e.
    Nick E., Jan 15, 2004
  3. Eddy Hicks

    kenneth b Guest

    login to sw subscription site, click on "subscription email" on right side
    kenneth b, Jan 15, 2004
  4. Eddy Hicks

    Eddy Hicks Guest

    Nick, calm down! I have crowned myself one of the most vocal in here. What
    I'm saying is that about two days after we were all bitching that they
    should have sent an email, it came. I don't think it was by accident, but
    maybe it was. What I'm saying is that I "think" they are monitoring this
    group, likely we know who the individuals are, and that by choosing to kiss
    our asses now is better than not at all. I think by sending out that email,
    that we asked for, they know we're pissed now. Never mind that it's a week
    late. A month ago it never would have been sent :)

    Obviously, I state opinion, I have no idea what actually happened. Maybe
    Matt or Scott knows :)

    - Eddy
    Eddy Hicks, Jan 15, 2004
  5. Eddy Hicks

    Jacob Filek Guest

    Hey I didn't get an email!

    I'm on the list... must be the B list....
    Jacob Filek, Jan 15, 2004
  6. Eddy Hicks

    kenneth b Guest

    not sure how sw does mass mailings, i got the email this morning at 8:30am
    kenneth b, Jan 15, 2004
  7. Eddy Hicks

    Per O. Hoel Guest

    I've been getting "subscription email" with an address that has been
    active for quite some time; however, the recent mailings (to my
    mailbox) have NOT included anything related to 2004 SP2.1

    There must be a number of mass mailing lists and the one that includes
    my address apparently wasn't used in broadcasting -or- the message was
    lost in cyberspace -or- I overlooked its receipt (which I doubt...)

    Per O. Hoel
    Per O. Hoel, Jan 15, 2004
  8. Eddy Hicks

    Eddy Hicks Guest

    Please, Let me rephrase...

    By showing us, without actually letting us know, that they are interested in
    our opinions, they will more likely garner a community respect once again.
    It is this community respect that builds old user loyalty and new user
    faithfulness. It is my hope that SW will one day regain the respect that
    they have lost these past 14 months. I would urge them to continue showing
    us their interest, without actually telling us, in order for us to know how
    harshly we should criticize. We are, after all, working for them.

    There, is that better? I don't care what you call it, but if they want my
    recurring revenue they have to show that they're working for it, on the
    issues that bother high-end users, not just glossy brochure issues aimed at
    market share. They are beginning to remind me of Satellite or cable
    companies that tailor all the incentives toward new user sign-ups while
    letting the faithful paying legions provide them the revenue to be able to
    afford new user incentives. What about rewarding those faithful old users?
    Show me the money. Or at least a reliable, predictable software package
    that I've paid for. It's incredibly hard to watch new features attempted to
    be added while numerous old issues go on without notice.

    - Eddy

    Eddy Hicks, Jan 15, 2004
  9. Eddy Hicks

    Michael Guest

    We are, after all, working for them.
    perhaps not what you meant to say, but you've pretty accurately identified
    the problem...
    Michael, Jan 15, 2004
  10. Eddy Hicks

    Eddy Hicks Guest

    Actually, it was exactly what I meant to say.

    - Eddy
    Eddy Hicks, Jan 16, 2004
  11. Devon T. Sowell, Jan 16, 2004
  12. Eddy Hicks

    Eddy Hicks Guest

    Eddy Hicks, Jan 16, 2004
  13. Thanks
    Devon T. Sowell, Jan 16, 2004
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