My dad has used AutoSketch forever, I am his Computer Technician so his problem has become mine. I hope someone can help because I am at a complete loss. I have been reading through the postings and I haven't seen anything similar to the problems we are having. I see people talking about AS ver 2.1, I am assuming that might be what we have. The disk do not say any version they only say “AutoSketch for Windows 3.1â€. My dad has bought newer versions but he doesn't like them, he always goes back to the previously mentioned version. This version has run in Windows XP Pro ever since we first installed XP over a year ago with no problems. Last week it stopped responding, he has tried to pinpoint when and he thinks it might have been after running “Norton’s System Works, One Button Check-upâ€, but we're not sure about that. We have also recently install Microsoft’s Spy blocker. Nothing else has changed. OK, so it quit responding, we tried to reinstall it. Inserted the floppy into the A drive, ran the setup command and nothing happens, nothing at all. We installed it into mom’s computer (also Windows XP) no problems, it runs great. We then mapped a drive from dad’s to mom’s computer and again tried to run it from dad’s. Nothing happens!!! So we then decide we might need to upgrade, so we insert the AutoSketch ver. 5 CD and tried to run the installation. Again nothing happens, no response. The CD player starts to spin then it stops. No error message, nothing. We tried the same thing with AS ver. 7 and got the same results. I uninstalled Norton’s and tried again, still nothing. I’m thinking it’s something in the registry but I don't know enough about it to even go there. It has been mentioned that we reformat his hard drive and start over fresh. I feel that is a little extreme. Can anyone help us? PLEASE! Thanks!!!
